YHI: Accredo orders taken inside their CRM.
YHI’s sales team works in their CRM. Rapido brought Accredo pricing, stock and order entry into the same screen.
- Industry
- Tyres, wheels and automotive
- Based
- Auckland
- Website
- yhi.co.nz
Who they are
YHI (New Zealand) Ltd was set up in Auckland in 1995 and is part of YHI International. It supplies wheels, tyres and batteries to the automotive aftermarket, with brands such as Toyo Tires, Pirelli, Enkei and Bosch.
The challenge
Customers and the sales pipeline lived in their CRM. Prices, stock and orders lived in Accredo. Taking an order meant moving between the two. YHI wanted the right price, the right stock and the order in one place, with Accredo still the system of record.
What Rapido built
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Order entry inside their CRM
Staff open a customer in the CRM, find a product, see that customer’s Accredo pricing and stock, and place the order without leaving the record.
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Accredo and the CRM in step
Customers, contacts and products are kept current in the CRM.
How it works day to day
A rep opens a customer, searches for a tyre, checks the price and stock and places the order. The order goes straight into Accredo.
Results
- Sales staff quote and order from their CRM with Accredo pricing and stock in front of them.
- Accredo stays the system of record, and the CRM is kept current with it.
Talk to us about your Accredo.
A 30-minute call. Tell us how orders, pricing and stock move through your business today, and we will show you what Rapido would set up.